We are fully transparent about how your personal data is collected, stored, and used. Protecting your privacy at 299 com is our highest priority.
299 com. Welcome to 299 com. This Privacy Policy describes how 299 com collects your personal information, how it is used, with whom it is shared, and how it is kept secure.
By using our website or mobile app, you agree to this Privacy Policyoutlined therein. If you do not agree with any part of this policy, please discontinue use of our platform.
This policy 299 comapplies to all services offered — including the website, mobile app, live chat support, and any service provided via email. We follow international data protection standards (GDPR-inspired guidelines) and are fully committed to safeguarding the information of our Bangladeshi users.
Please note: This Privacy Policy Our Terms & Conditionsis an integral part of. Reading both together gives you a complete picture of 299 com's services.
299 com Only the information needed to provide our services and secure your account is collected. We never ask for personal data that isn't necessary.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC verification & age confirmation |
| Contact Information | Email address, mobile number, home address | Account communications & security notifications |
| Financial Information | Mobile banking number, bank account details | Deposit & Withdrawal Processing |
| Transaction Information | Betting history, deposit & withdrawal records | Account Management & Fraud Prevention |
| Technical Information | IP address, browser type, device information | Security Monitoring & Service Improvement |
| Usage Data | Page visits, click patterns, session duration | Improving user experience |
Special Category Data: We never collect sensitive information such as your religion, political views, health data, or ethnic background.
299 com collects information through several methods. We maintain full transparency in each and every one of them, and data is only collected with your consent.
We use your data solely for specific, lawful purposes. 299 com Your data is never misused. Below we clearly outline what information is used and for what purpose.
To opt out of marketing communications: You can opt out of promotional messages at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting our support team. Please note that essential account-related notifications cannot be disabled.
299 com never sells your personal information. However, limited data may need to be shared in specific circumstances.
| Recipient | Information Shared | Reason |
|---|---|---|
| Payment Service Providers | Transaction details, mobile number | To complete payments via bKash/Nagad/Rocket |
| KYC Verification Services | ID document, photo | To verify your identity and age |
| Technology Infrastructure | Technical Information | Server management & cybersecurity |
| Law Enforcement | Required Information | When required to comply with legal obligations |
| Responsible Gaming Organization | Anonymised Aggregate Data | Supporting Addiction Prevention Research |
All third-party service providers are required to comply with our strict privacy standards. They may not use your data for any purpose beyond what has been specified.
299 com State-of-the-art technology is used to protect your data. Our security framework is multi-layered and continuously updated.
In the event of a security breach: If a data breach occurs that may affect your information, we will notify you by email within 72 hours and help you take any necessary steps.
299 comThe website and app use various types of cookies. Cookies are small data files stored on your device that make browsing easier and more personalized.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Through end of session |
| Functional Cookies | Remembering language preferences and interface settings | 1 year |
| Analytics Cookies | Understanding site usage patterns | 2 years |
| Marketing Cookies | Showing relevant ads & offers | 90 days |
You can disable non-essential cookies at any time through your browser settings, though some features may not work as expected. When you first visit the site, we'll ask for your cookie consent.
299 comEvery user registered on has several important rights over their own data. We are committed to upholding each of these rights.
You may request to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
In certain circumstances, you may request that your personal data be deleted.
You may request that your data be restricted from use for specific purposes.
You have the right to receive a copy of your data and transfer it elsewhere.
You may object to the use of your data for marketing purposes.
To exercise these rights support@299com.bet. We will respond to your request within 30 days. Please note that certain information may not be erasable due to legal obligations.
299 com Your data is never retained longer than necessary. However, certain information must be kept for a specified period due to legal and regulatory requirements.
Once the retention period ends, we securely delete or anonymize your data so it can no longer be used to identify you in any way.
As our services and the legal landscape evolve, this Privacy Policyand may be updated from time to time. For any significant changes, we will:
Note: Please visit this page regularly and stay informed about any updates. Continued use of the site after changes have been made will be considered your acceptance of the updated policy.
This Privacy Policy If you have any questions or concerns about this, please get in touch with us. Our data protection team is ready to assist you with any queries.
Support@299com.bet
Response within 48 hours
24/7 Bangla Support
Instant Support
30 days for data requests
72 hours for urgent matters
We place the highest priority on both technology and policy to ensure your information is protected at every step.
Every data transmission is secured with bank-grade 256-bit SSL encryption. Your data cannot be intercepted or read in transit.
299 com never sells your personal information to third parties. Your privacy matters more to us than business.
Double the protection on your account with OTP and 2FA. No one can log in without your permission.
View, correct, or delete your data — full control is yours. All requests are responded to within 30 days.
Our systems are regularly audited by third-party experts. We deliver our services in line with international standards.
Have privacy questions? Chat with us in Bangla — our team is available 24/7 on live chat.