Privacy Policy

299 com's Privacy Policy – Your Data, Our Responsibility

We are fully transparent about how your personal data is collected, stored, and used. Protecting your privacy at 299 com is our highest priority.

Last Updated: January 2026
Key Highlights at a Glance
Your information is never sold to third parties
All data is protected with 256-bit SSL encryption
You have the right to access and delete your information
You Are in Control of Cookie Preferences
You will be notified of any policy changes
24/7 support available for any questions

Introduction & Scope

299 com. Welcome to 299 com. This Privacy Policy describes how 299 com collects your personal information, how it is used, with whom it is shared, and how it is kept secure.

By using our website or mobile app, you agree to this Privacy Policyoutlined therein. If you do not agree with any part of this policy, please discontinue use of our platform.

This policy 299 comapplies to all services offered — including the website, mobile app, live chat support, and any service provided via email. We follow international data protection standards (GDPR-inspired guidelines) and are fully committed to safeguarding the information of our Bangladeshi users.

Please note: This Privacy Policy Our Terms & Conditionsis an integral part of. Reading both together gives you a complete picture of 299 com's services.

What Information We Collect

299 com Only the information needed to provide our services and secure your account is collected. We never ask for personal data that isn't necessary.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC verification & age confirmation
Contact Information Email address, mobile number, home address Account communications & security notifications
Financial Information Mobile banking number, bank account details Deposit & Withdrawal Processing
Transaction Information Betting history, deposit & withdrawal records Account Management & Fraud Prevention
Technical Information IP address, browser type, device information Security Monitoring & Service Improvement
Usage Data Page visits, click patterns, session duration Improving user experience

Special Category Data: We never collect sensitive information such as your religion, political views, health data, or ethnic background.

Data Collection Methods

299 com collects information through several methods. We maintain full transparency in each and every one of them, and data is only collected with your consent.

  • Direct registration: Information you provide directly when creating an account
  • KYC Verification Process: Documents submitted during identity and address verification
  • Payment Transactions: Information Automatically Recorded During Deposits & Withdrawals
  • Cookies & Tracking Technologies: Technical information automatically collected during your use of the website
  • Support Contact: Contact details provided via live chat, email, or phone
  • Third-Party Verification Services: Information Obtained Through Approved Identity Verification Services

Purpose of Data Use

We use your data solely for specific, lawful purposes. 299 com Your data is never misused. Below we clearly outline what information is used and for what purpose.

  • Account Management: Registration, login, password recovery, and settings management
  • Payment Processing: Confirming deposits, approving withdrawals, and maintaining transaction records
  • KYC & Regulatory Compliance: Age verification, identity confirmation, and compliance with legal obligations
  • Fraud Prevention: Detecting unusual activity and ensuring account security
  • Customer Service: Issue resolution, complaint handling & customer support
  • Personalized experience: Showing betting recommendations and offers tailored to your preferences
  • Platform Improvement: Analyzing user behavior to improve service quality
  • Marketing Communications: Sending promotional offers and bonus notifications with your consent

To opt out of marketing communications: You can opt out of promotional messages at any time by clicking the "Unsubscribe" link at the bottom of any email or by contacting our support team. Please note that essential account-related notifications cannot be disabled.

Data Sharing Policy

299 com never sells your personal information. However, limited data may need to be shared in specific circumstances.

Recipient Information Shared Reason
Payment Service Providers Transaction details, mobile number To complete payments via bKash/Nagad/Rocket
KYC Verification Services ID document, photo To verify your identity and age
Technology Infrastructure Technical Information Server management & cybersecurity
Law Enforcement Required Information When required to comply with legal obligations
Responsible Gaming Organization Anonymised Aggregate Data Supporting Addiction Prevention Research

All third-party service providers are required to comply with our strict privacy standards. They may not use your data for any purpose beyond what has been specified.

Data Security Measures

299 com State-of-the-art technology is used to protect your data. Our security framework is multi-layered and continuously updated.

  • 256-bit SSL/TLS Encryption: All data transmissions occur over encrypted channels
  • Encrypted Database: All stored data is kept in encrypted form
  • Two-factor authentication (2FA): An extra layer of security for your account
  • 24/7 Security Monitoring: Suspicious activity is detected in real time
  • Regular Security Audits: Regular system audits by third-party experts
  • Access Controls: Only authorized personnel have access to the information they need
  • Data Backup: Regular secure backups are taken to prevent data loss

In the event of a security breach: If a data breach occurs that may affect your information, we will notify you by email within 72 hours and help you take any necessary steps.

Cookie Policy

299 comThe website and app use various types of cookies. Cookies are small data files stored on your device that make browsing easier and more personalized.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Through end of session
Functional Cookies Remembering language preferences and interface settings 1 year
Analytics Cookies Understanding site usage patterns 2 years
Marketing Cookies Showing relevant ads & offers 90 days

You can disable non-essential cookies at any time through your browser settings, though some features may not work as expected. When you first visit the site, we'll ask for your cookie consent.

Your Rights

299 comEvery user registered on has several important rights over their own data. We are committed to upholding each of these rights.

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

In certain circumstances, you may request that your personal data be deleted.

Right to Restrict Processing

You may request that your data be restricted from use for specific purposes.

Data Portability

You have the right to receive a copy of your data and transfer it elsewhere.

Right to Object

You may object to the use of your data for marketing purposes.

To exercise these rights support@299com.bet. We will respond to your request within 30 days. Please note that certain information may not be erasable due to legal obligations.

Data Retention Period

299 com Your data is never retained longer than necessary. However, certain information must be kept for a specified period due to legal and regulatory requirements.

  • Account Information: For the duration of account activity and 5 years after closure
  • Transaction Records: 7 years from the date of the last transaction (in accordance with financial regulatory guidelines)
  • KYC Documents: Up to 5 years after account closure
  • Customer Service Contact: 3 years from the date of last contact
  • Cookies & Browsing Data: Up to 2 years
  • Marketing Consent Records: 3 years after consent withdrawal

Once the retention period ends, we securely delete or anonymize your data so it can no longer be used to identify you in any way.

Policy Changes

As our services and the legal landscape evolve, this Privacy Policyand may be updated from time to time. For any significant changes, we will:

  • We'll notify you by email at least 14 days before any changes take effect
  • A notice will be displayed on the website homepage
  • The "Last Updated" date at the top of the page will be revised
  • Re-consent may be required for significant changes

Note: Please visit this page regularly and stay informed about any updates. Continued use of the site after changes have been made will be considered your acceptance of the updated policy.

Contact

This Privacy Policy If you have any questions or concerns about this, please get in touch with us. Our data protection team is ready to assist you with any queries.

Email

Support@299com.bet
Response within 48 hours

Live Chat

24/7 Bangla Support
Instant Support

Response Time

30 days for data requests
72 hours for urgent matters

Why Trust 299 com

Your Privacy — Our Commitment

We place the highest priority on both technology and policy to ensure your information is protected at every step.

299 com SSL Encryption
Encryption
256-Bit SSL Protection

Every data transmission is secured with bank-grade 256-bit SSL encryption. Your data cannot be intercepted or read in transit.

299 com Does Not Sell Data
Trustworthiness
Data is never sold

299 com never sells your personal information to third parties. Your privacy matters more to us than business.

299 com Two-Layer Security
Security
Two-Factor Authentication

Double the protection on your account with OTP and 2FA. No one can log in without your permission.

299 com User Rights
Your Rights
Full Data Control

View, correct, or delete your data — full control is yours. All requests are responded to within 30 days.

299 com Security Audit
Consent
Regular Security Audits

Our systems are regularly audited by third-party experts. We deliver our services in line with international standards.

299 com Bangla Support
Support
Support in your native language

Have privacy questions? Chat with us in Bangla — our team is available 24/7 on live chat.

Start Betting Safely

Your information is secure — join with confidence

299 com's strict privacy policy and state-of-the-art security measures keep your data protected at all times. Register today and enjoy betting on a platform you can trust.

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